Schedule bulky household items before set-out
Charlotte requires bulky collection to be scheduled online, through the CLT+ app or by calling 311. Provide the item list and follow the confirmed set-out instructions.
At an apartment or condominium property, check the designated collection area and management arrangements. Do not leave items beside a shared container while waiting for a quote or assume a curbside service includes carrying from the building.
Check yard-waste eligibility for the property
The City's multifamily guidance says it does not provide yard-waste collection to communities using dumpsters or compactors. A weekly household yard service should therefore not be assumed for every Charlotte address.
Where the property qualifies, use current preparation guidance for bags, containers and branches. List soil, stumps, fencing and landscaping debris separately when requesting another route.
Distinguish small-business trash from household services
Charlotte offers a limited small-business garbage service, but its guidance excludes participating businesses from City recycling, yard-waste and bulky-item collections.
For a workplace clearout, record routine packaging separately from furniture, equipment and refit debris. Ask which services are available for each stream instead of treating a business trash account as a household disposal entitlement.
Resolve restricted materials and placement
Charlotte directs residents to Mecklenburg County's full-service facilities for most household hazardous waste, with exceptions including some batteries. Check the specific product and receiving location before travel.
For a project dumpster, check the City's right-of-way process if public space is involved. Send Wasteonix the address, material list, access photos and preferred dates for manual quote review, then confirm the accepted load, placement arrangement, price and availability before booking.